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Send an email to [email protected] with the subject title "Delete my account"
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It must be sent from the same e-mail that owns the account
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You will then get a confirmation inside of the Moni app to confirm closing your account
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A service ticket will be created, we will provide instructions on how to move the funds to another wallet. We cannot delete accounts that have balances on them
How can I delete my account
Last updated on Jan 28, 2026